Monday, February 22, 2010

Linked Up and Ready-To-GO

Linked-In seems like a great social network. I will have to join that in the very near future. The rules that Guy Kawasaki sets in his blog , show great ways to make the most out of your experience. Its suggestion to put a link to your profile in your emails is a great idea. They make a great point saying how it would be awkward to put your resume in an attachment, but the link is very casual. It also is very helpful to check out your interviewer. The best way to win someone over is for you to be comfortable, as well as making them feel comfortable. If you two can relate about a common past employer, or having went to the same undergrad, it can do nothing but help your chances.

Thursday, February 11, 2010

Informal Communication

In the article , this employee Bob gets in trouble for communicating with customers outside of the normal means of contact. Even though he was helping customers, and not giving away trade secrets, he was put under a red flag and treated in not the nicest of ways. I think this is completely irresponsible of a company. Many products are complex, where customers with different levels of understanding may be interested. Other customers may have questions that cannot directly be answered by a company officially. I find this alot on my Car forums that i visit. For a supercharger kit for example, a potential client may ask the community about a particular shop or product, and get valuable feedback. If they were to give negative feedback on a product, should that company not take steps to refute the bad mouthing they are receiving. Wouldn't releasing a product through a medium where the level of understanding is higher have a trickle down effect to less knowledgeable consumers?